Shipping & Returns

Shipping and Returns

Shipping Information:

1. Delivery Zones:

   • Poushtify currently offers shipping services within India.

2. Order Processing:

   • Upon order confirmation, please allow 2-3 days for the processing of your order.

3. Shipping Method:

   • We use reliable carriers to ensure the safe and timely delivery of your organic products.

4. Delivery Time:

   • After your package is shipped, please expect delivery within 1- 7days. While we strive to meet these timelines, please note that external factors may influence delivery times.

5. Cancellation Policy:

   • Currently, we do not offer cancellations as our products are food-based.

Returns and Refunds:

1. Eligibility:

   • Poushtify accepts returns for damaged or defective products. Please contact our customer support within 7 days of receiving your order to initiate the return process.

2. Return Process:

   • To initiate a return, please contact our customer support at [your support email or contact form]. Provide your order number, a description of the issue, and photographic evidence of the damage or defect.

3. Refund Process:

   • Upon approval of your return request, we will initiate the refund process. Refunds will be processed to the original payment method and may take up to 14 days to reflect in your account.

4. Non-Returnable Items:

   • Certain items, such as perishable goods, are non-returnable. If you receive a damaged or defective perishable item, please contact us, and we will arrange for a replacement.

5. Incorrect Addresses or Unavailability:

   • If the delivery is refused or the parcel is returned to the origin due to incorrect address information or unavailability, a 20% deduction will be applied, and the remaining amount will be refunded.

Contact Information:

If you have any questions or concerns regarding shipping and returns, please reach out to our customer support at poushtify@gmail.com. We are here to assist you and ensure your satisfaction with Poushtify organic products.